Retail

Satisfied customers:

  • Spend more during each visit
  • Visit more often, and are more loyal 
  • Recommend your brand



Services

Better performance:

  • Improves brand image and service reputation
  • Increases referrals 
  • Strengthens competitiveness 



Human Resources

Happier employees:

  • Improves productivity
  • Increases motivation and well-being
  • Reduces absences and turnover



Transportation

Improved experiences:

  • Increases Global Ranking
  • Attracts new travelers and passengers
  • Improves image and reputation



Healthcare

Quality care:

  • Improves image
  • Attracts new professionals
  • Increases recommendations



Want more info? Or a quote?


SEND
AWP Retail Solutions
15 Boulton Road
Reading RG2 0NF
Give us a call!
Tel. 0118 987 4521
Send us an email!
kelly@awpretail.co.uk


The Benefits For Your Industry


Give us a call!
Tel. 0118 987 4521
Send us an email!
kelly@awpretail.co.uk



AWP Retail Solutions
15 Boulton Road
Reading RG2 0NF


Improve Your Business With Measurable Data


Achieve continuous improvement of your customer & employee experiences with HappyOrNot


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service today


Smiley TerminalTM - collect maximum feedback in high traffic areas


The “press of a Smiley” feedback collecting solution helps you collect maximum feedback with its exceptional ease of use and approachability.

Capture your customers’ perceptions of your service performance at the exact time and point-of-experience.

Ready to use in minutes

Completely wireless

Zero energy consumption


Want more information ?

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Learn more about HappyOrNot

VISIT HAPPYORNOT


Track and Manage Your Performance

Please rate the support you received?


Quick View gives you an instant overview of your key performance results summarized in easy-to-understand, informative widgets. It helps you focus on the most important information, and save time getting it.

Immediate access to your key performance status means you can make necessary improvement decisions faster and more effectively.


Quick View - see your status at a glance


The included Web-based Reporting Service helps you track and manage your performance by transforming your feedback into data analytics that are clear and actionable.

Intuitive charts and graphs help you pinpoint issues and uncover causes, and trending data makes measuring and validating your improvement actions effortless.



Smiley TouchTM - discover the root cause of your customers' dissatisfaction


The stylish, touchscreen Smileys are the easiest and most effective way to discover the reason behind your customers’ dissatisfaction.

Follow-up selection and open feedback options help you find out exactly what elements of your service are causing dissatisfaction so you can make improvements, quickly.

Ready to use in minutes

3-tier insights

Engaging user experience



Web SmileysTM - cover your online services and user experience


Measure the user experience of your online services with the perfect addition for collecting online customer feedback.

Web Smiley panels on your webpage capture the user experiences quickly and with ease.

Full compatibility

Open feedback

IT-free



Analytics – dig deeper into your results


Analytics displays your feedback results in interactive charts and graphs, enabling you to research long-term trends and pinpoint exact times and places of service decline.

Drill down functionality and data exporting gives you full control to analyze your past and current performance results, so you can make more informed improvement decisions for the future success of your business.



Your Ultimate Feedback Solution


Your Ultimate Feedback Solution



The globally-recognized and trusted 4 Smileys capture the satisfaction levels of your customer and employee experience in just seconds. The Smiley feedback solution makes collecting and analyzing feedback so easy, you save time and energy to focus on making measurable and successful improvements.


DOWNLOAD PRODUCT CATALOG


Achieve continuous improvement of your customer & employee experiences with HappyOrNot


Improve Your Business With Measurable Data


The globally-recognized and trusted 4 Smileys capture the satisfaction levels of your customer and employee experience in just seconds. The Smiley feedback solution makes collecting and analyzing feedback so easy, you save time and energy to focus on making measurable and successful improvements.



Smiley TerminalTM - collect maximum feedback in high traffic areas



The “press of a Smiley” feedback collecting solution helps you collect maximum feedback with its exceptional ease of use and approachability.

Capture your customers’ perceptions of your service performance at the exact time and point-of-experience.

Ready to use in minutes

Completely wireless

Zero energy consumption



The stylish, touchscreen Smileys are the easiest and most effective way to discover the reason behind your customers’ dissatisfaction.

Follow-up selection and open feedback options help you find out exactly what elements of your service are causing dissatisfaction so you can make improvements, quickly.

Ready to use in minutes

3-tier insights

Engaging user experience



Smiley TouchTM - discover the root cause of your customers' dissatisfaction



Measure the user experience of your online services with the perfect addition for collecting online customer feedback.

Web Smiley panels on your webpage capture the user experiences quickly and with ease.

Full compatibility

Open feedback

IT-free



Web SmileysTM - cover your online services and user experience



Want more information ?



Track and Manage Your Performance



The included Web-based Reporting Service helps you track and manage your performance by transforming your feedback into data analytics that are clear and actionable.

Intuitive charts and graphs help you pinpoint issues and uncover causes, and trending data makes measuring and validating your improvement actions effortless.



Analytics displays your feedback results in interactive charts and graphs, enabling you to research long-term trends and pinpoint exact times and places of service decline.

Drill down functionality and data exporting gives you full control to analyze your past and current performance results, so you can make more informed improvement decisions for the future success of your business.



Analytics – dig deeper into your results


Quick View gives you an instant overview of your key performance results summarized in easy-to-understand, informative widgets. It helps you focus on the most important information, and save time getting it.

Immediate access to your key performance status means you can make necessary improvement decisions faster and more effectively.



Quick View - see your status at a glance


The Benefits For Your Industry



Want more info?
Or a quote?



Learn more about HappyOrNot


The Smiley Wall terminal is the ultimate “place anywhere, space saver”.

Please rate the support you received?


Smiley WallTM - Precision placement

The Smiley Wall terminal is the ultimate “place anywhere, space saver”. Compact and completely wireless, its peel-and-stick functionality enables you to place it exactly where it is needed most and best fits your business environment.

All-in-one

Peel-and-stick

Accesibility

The Smiley Wall terminal is the ultimate “place anywhere, space saver”.


The Smiley Wall terminal is the ultimate “place anywhere, space saver”. Compact and completely wireless, its peel-and-stick functionality enables you to place it exactly where it is needed most and best fits your business environment.

All-in-one

Peel-and-stick

Accesibility


Smiley WallTM - Precision placement


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